How long is production time?

Posted by ptadmin in .

Regular Production Time is 5-10 Business Days after artwork paper proof approval. Lead times vary based on product and decoration method so please refer to individual decorating methods for complete information…. Read more »

What is your over/under run policy?

Posted by ptadmin in .

Manufacturing standards dictate orders be subject to a 5% over / under allowance. For exact quantities, add 5% to the item’s unit price. Orders specifying NO OVERRUNS may receive up… Read more »

What kind of art do you require?

Posted by ptadmin in .

We require camera ready art vector art in the following formats: .EPS, .AI and .PDF (PDF files are acceptable if originally created in Adobe Illustrator as vector artwork.

Do you have a repeat set up charge?

Posted by ptadmin in .

Yes – Most items have specific set up charge. On all repeat orders over 144 pieces, placed within 24 months, will have the set up charge waived (regular set up… Read more »

Is there a PMS Match Charge?

Posted by ptadmin in .

No – We make every effort to match your color swatch or PMS ink specifications on all white towels, as well as small colored towels. Metallic Ink is not recommended on… Read more »