How long is production time?

Posted by Pro Towels in .

All production and delivery times are subject to product availability, proof approval, and credit approval. Production times are dependent on acceptable art and order confirmation. Delays on pre-production sample/proof approval… Read more »

What is your over/under run policy?

Posted by Pro Towels in .

Manufacturing standards dictate orders be subject to a 5% over/under allowance, therefore orders may ship plus or minus 5% unless the exact quantity is requested. Exact quantities may be requested… Read more »

What kind of art do you require?

Posted by Pro Towels in .

We require camera ready art vector art in the following formats: .EPS, .AI and .PDF (PDF files are acceptable if originally created in Adobe Illustrator as vector artwork.

Do you have a repeat set up charge?

Posted by Pro Towels in .

Yes – Most items have a specific set up charge. On repeat orders that are exact reorders, we offer 50% off set up fee on all exact reorders for screenprinted… Read more »

Is there a PMS Match Charge?

Posted by Pro Towels in .

No, we will attempt to match your PMS color request as best as we can, but we cannot guarantee a 100% match. Be sure to specify any PMS colors on… Read more »

What is the email address for artwork?

Posted by Pro Towels in .

We recommend all files be sent via e-mail. Please make sure that you include your company’s name and P.O. number with all e-mailed artwork. Submit your artwork to the following… Read more »