Please allow 1-3 weeks for delivery of decorated product, upon receipt of order confirmation and camera ready artwork. Lead times vary based on product and decoration method so please refer to individual decorating methods for complete information.

Delays on sample/proof approval may add to production time.

The type of artwork submitted, availability of materials and the speed of response to correspondence regarding your order ultimately determines production time.

  • RUSH ORDERS – Contact ProService for production times and up-charges.
  • Production time begins when art and credit are approved.
  • Mill tolerance allows 5% variance in towel and blankets weights and sizes.
  • Due to the flexible nature of textiles, a tolerance of 5% either way from center is acceptable for imprinting position.
  • Production colors may vary among dye lots.
  • We cannot guarantee exact color matching on re-orders.
  • We reserve the right to substitute product of equal or better specifications.
  • Exact re-orders of 144 pieces or more, receive FREE set-ups.
  • Changes may delay production and shipping.
  • Canceled orders will be charged for costs of set-ups, digitizing and possible art charges incurred as of cancellation date.
  • Changes and cancellations must be received in writing at least 72 hours prior to the required ship date.
    • For all FOTO Vision™ orders/products, changes and cancellations must be received in writing at least 5 days prior to the required ship date.
  • Please allow extra time for sewn products.

Posted in: General Information