• Sample orders are required in writing (Fax or e-mail). Shipper number must be provided.
  • For samples required in USA, Requests received before 3:00 p.m. EST will ship same day via UPS. (Cut off for FedEx shipments is 11 am EST)
  • Samples from our California location can be shipped same day until 4:00 p.m. PST via UPS. Please note not all towel samples are available from our California location and no blanket samples are available.
  • For samples required in Canada, requests must be received before 11:30 am PST for shipping same day.
  • On invoices totaling less than $6.00 (k), and shipper number has been supplied, samples are no charge.
  • Orders totaling more than $6.00 (k) and/or shipper number is not supplied require a credit card payment.
  • Unless specified, we reserve the right to ship by most beneficial method.
  • Random decorated samples will be shipped, unless specific requests are received.  For specific requests, samples may not be able to ship same day.
  • Samples may be returned within 30 days for a full credit less freight as long as in reasonable condition.

Posted in: General Information